Refund Policy

Effective Date: 1st April 2024

1. Introduction
At www.globuss.in (“we,” “our,” “us”), we strive to provide high-quality services and a positive customer experience. If you are not entirely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions and procedures for requesting a refund for services purchased through our website.

2. Eligibility for Refunds

2.1 Service Cancellations
• Refund Period: You may request a refund within 2 days of purchase if the service has not been rendered or started.
• Commenced Services: If the service has commenced but is not yet completed, prorated refunds may be offered at our discretion based on the portion of the service already provided.

2.2 Subscription Services
• Cancellation: Subscription services may be cancelled at any time. Refunds for the remaining period of the subscription are subject to our evaluation and may be prorated.

2.3 Non-Refundable Services
Certain services are non-refundable, including but not limited to:
• Services that have been fully performed.
• Customized services tailored specifically to your requirements.
• Urgent or rush services where the work has already begun.

3. How to Request a Refund

To request a refund, please follow these steps:

3.1 Contact Us
• Email: Send an email to info@globuss.in with your order number, details of the service, and the reason for the refund request.
• Phone: Call us at 044-27473787 to initiate the refund process.

3.2 Refund Request Evaluation
Upon receiving your refund request, we will evaluate it based on the service status and the reasons provided. We aim to process refund requests within 30 days.

4. Processing Refunds

4.1 Approved Refunds
If your refund is approved, we will process the refund to your original method of payment. The time it takes for the refund to be credited to your account may vary depending on your payment provider.

4.2 Partial Refunds
In cases where a service has been partially performed, we may offer a partial refund based on the extent of the service completed. The amount will be determined at our discretion.

5. Dispute Resolution
If you have any disputes regarding a service or a refund, please contact us at 044-27473787. We will investigate and attempt to resolve the dispute in accordance with our dispute resolution policy.

6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. Your continued use of our services after any changes constitute your acceptance of the new Refund Policy.

7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at: